Savored

Savored is seeking Sales Consultants in all of our cities (and surrounding suburbs) to help spread the word and sign on new restaurant partners for our amazing service. This newly created position is the perfect opportunity for self-motivated professionals who need the convenience of flexible hours, want to control their own income and want to be their own boss!

The Sales Consultant is an independent contractor who will be highly compensated based on your ability to sign on new restaurants. Depending how much time you put in, you can reasonably expect to make from a few hundred to a few thousand bucks a month. The best part is, the restaurant doesn't even need to pay anything. You are selling a free service and getting paid for it!

Upon successful acceptance into the program, you will be assigned a territory, trained and given all the materials you need to be successful.

Successful applicants will possess the following characteristics:

• Highly organized professionals who are self-starters and love the hunt
• Some sales/hospitality experience or familiarity with the restaurant industry
• Outgoing, well spoken and polished individual identifiable with the Savored brand
• Mature and persistent but not pushy and overaggressive
• Lovers of fine dining

So, whether you are a new grad, stay-at-home-parent, a food junkie or just someone looking to make some extra money, Savored is offering an amazing opportunity for you to make your own success while helping Savored expand its footprint.

Savored is hiring a Manager of Client Services. The Manager of Client Services is responsible for leading a team of Account Managers to ensure operational and customer service excellence within the Savored restaurant base. The selected candidate will foster an environment of metrics driven, high performance and maniacal focus on excellence. Successful candidates will possess all the attributes associated with strong leadership management, operational excellence, and dedication to client-minded customer service. This position reports to the Chief Revenue Officer.

Position Responsibilities:

• Provides strategic leadership and direction for the Account Management team.
• Train and mentor Account Managers on upselling and book of business growth.
• Manages all facets of client retention including participating in resolution of client escalations.
• Analyzes operational processes, escalation procedures, and performs training needs assessments for identifying opportunities of service delivery improvement and value-add to clients.
• Responsible for ensuring employees are properly trained on system/procedure enhancements and new products.
• Develops and evaluates employee personnel to ensure optimal operational efficiency.
• Builds analytical process that generates metrics where productivity and workload can be assessed, then utilize metrics to allocate resources and accounts accordingly.

Position Qualifications:

• Bachelors Degree or higher preferred
• Minimum of 2 years experience in Account Management, Customer Service or Client Services.
• Experience in managing team of direct reports.
• Candidate must be highly organized and adept at dealing with clients.
• Technical proficiency with Microsoft Office.
• Excellent organizational skills including strong attention to detail and the ability to work independently.
• Outstanding ability to multi-task while operating in an environment of frequently changing priorities and successfully managing the demands of a quickly growing start up.
• Superior analytical and problem solving skills.
• Must possess a meticulous eye for detail, accuracy and high standards of presentation.
• Strong general business acumen and deep understanding of the B2B model required.
• Restaurant, Online marketing and advertising experience is highly desirable (but not required).

We are looking for a strong web developer to come join the Savored tech team, working in Python/Django to grow the current Savored platform and launch new products. We are a fast moving team, composed of a handful of bright engineers who love to develop quality software and have fun while doing it.

If you dream about design patterns, refactor services in your sleep, have a love/hate relationship with ORMs, or are wondering whether you should be hopping on the MongoDB/Scala/Cassandra/Hadoop/[Insert new technology here] bandwagon, we'd love to have a chat with you.

Desired Skills & Experience:

• 4-6 years experience Python, Ruby, Java or similar OOP language
• 1-3 years experience Django, Rails or some other MVC framework
• Experience working with a team is a must. We are growing the team and the project quickly, and we need someone who will be able to move quickly along side us
• Strong knowledge of database programming/querying. We use MySQL but you might use MySQL, Postgres, Sqlite or Oracle
• Experience with REST, JSON, message passing and API development
• Strong familiarity with a source control system. We use SVN but you may be familiar with Git, Mercurial, Perforce, CVS, etc
• Experience with mobile development or optimizing websites for mobile a huge plus
• Experience with an Agile process a plus