FAQ

About Savored

Payment and Savings

General Support/Other

Savored Signatures

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About Savored

What is Savored?
Savored is a members-only concierge that offers insider pricing of 30% off all food and drink at leading restaurants across the United States. With Savored, members access a curated selection of restaurants, book their reservations online and enjoy 30% discounts discreetly applied to their final bill.

How does Savored work?
Simply find a reservation time that works for you at one of our partner restaurants, pay $10 to book the reservation and a 30% discount on everything you order at the restaurant will be discreetly applied to your bill at meal’s end – no coupons and no hassles.

When is Savored coming to my city?
Chances are, very soon. We’re currently live in Atlanta, Boston, Chicago, Denver, Los Angeles, Miami, New York, Philadelphia, San Francisco and Washington D.C, and many more cities are coming soon. That said, we’d love to hear your thoughts on where we should come next – contact us to let us know!

Payment and Savings

How much does Savored membership cost?
Absolutely nothing – membership to Savored is free.

Why is there a reservation fee?
Unlike other sites that charge you $30 for $50 gift certificates, we charge a small reservation fee and give you a large percentage off your total bill. With us, the savings are endless - the more you eat and drink, the more you save.

What’s the deal with Boston?
Massachusetts liquor laws forbid restaurants from discounting alcoholic drinks. As a result, Savored restaurants in Boston offer our members 40% off their bill’s food total rather than 30% off food and drink.

Is there a cap on the savings I get from Savored?
Absolutely not - Savored offers uncapped, percentage-based savings on your bill, enabling you to truly indulge in the best dining around.

Do your offers really include alcohol?
They sure do (except in Boston).

General Support/Other

Do I need to print out my confirmation or some kind of coupon? What about calling ahead to remind the restaurant?
No on all fronts – your dining experiences with Savored are completely seamless. Once you make your reservation on our site, all you need to do is show up for your reservation. Remind the hostess that you made your reservation through Savored, and your discount will automatically be applied to your final bill.

Am I able to change an existing reservation?
Absolutely. You can change your reservation from within your acount up to 2 hours before your reservation time.

If something comes up, can I cancel my reservation?
Of course. You can change or cancel your reservation up to 2 hours before your reservation time, and reservation fees for any canceled reservation will be fully credited back to your Savored account.

I invited a friend to join, but don’t see a credit to my account. Why not?
Approximately 24 hours after your friend honors their first reservation on Savored, you’ll receive an email letting you know that we’ve credited your account.

I’m encountering an unexpected issue at the restaurant – what should I do?
Please send us an email at support@savored.com.

I think my restaurant could be a perfect partner for Savored. Who should I contact?
We always love hearing about great restaurants. Feel free to contact us with any recommendations.

Savored Signatures

What are Savored Signatures?
Savored restaurants and other highly-acclaimed industry names partner with our Signatures brand to craft and market unique experiences ranging from mixology classes to elaborate private dinners with Michelin-winning chefs. We are thrilled to offer an array of experiences that we think will resonate with all of our valued members, and we look forward to bringing you several new offers each month.

How do Savored Signatures differ from 30% off reservations?
Unlike our discounted reservations which are available to you on an ongoing basis, Savored Signatures are offered for only a limited period of time. Moreover, the advertised ticket prices for Savored Signatures have been specially negotiated for each specific event, so there is no additional discount on the price you see.

Can I apply my Savored account credits to the cost of a Signature?
We are not offering account credit redemption for Signatures at this time. While Savored retains the $10 fee from a standard reservation as a booking charge, the price point of each Signature is actually revenue to our restaurant partners, and we don't want to undercut their hard work in building these unique offers for you. You can still apply your account credits to your $10 booking fees for ongoing reservations as you always have.

Are there are any additional rules or restrictions I need to know about for Savored Signatures?
Savored Signatures cannot be combined with any other discount and it's important that you realize that oftentimes tax and tip are not included (in which case you will be billed for such at the time of the event). It is important that you read the specific terms for each individual Signature offer to understand any restrictions that might apply.

When will Savored Signatures be offered in my city?
We launched Savored Signatures in New York in October 2011; we are looking forward to expanding the program to our other nine markets in early 2012.

How can I get my restaurant involved with the Signatures program?
We are always interested in speaking to potential partners; please contact insidesales@savored.com for more details.